Privacy Policy

Last updated: January 11, 2026

POLARA respects your privacy. This policy explains how we collect, use, and protect your personal information in compliance with GDPR and PIPEDA regulations.

Information We Collect

We collect information you provide directly:

• Name, email, phone number, shipping address
• Payment information (processed securely via Shopify Payments)
• Order history and product preferences
• Communication preferences

How We Use Your Information

• Process and fulfill your orders
• Provide customer support
• Send order updates and shipping notifications
• Improve our products and services
• Send marketing communications (with your consent)

Data Protection

We use industry-standard security measures to protect your data. Payment information is encrypted and processed through PCI-compliant systems. We never sell your personal information to third parties.

Your Rights

You have the right to:

• Access your personal data
• Request corrections or deletions
• Opt out of marketing communications
• Request data portability

Cookies

We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Contact Us

For privacy-related questions or to exercise your rights, contact us at privacy@polara.com or visit our contact page.